Category Archives: Ecommerce

The psychology behind buying, Tips and Tricks.

The psychology behind buying Tips and Tricks.

The psychology behind buying, Tips and Tricks.

 

One study from Psychology Today links impulse buying in general to the personality of the person, the pleasure from buying something new, and (here’s the big one) their connection with the brand.

As an entrepreneur with a product to offer, you want to reach as wide of an audience as possible. In order to achieve your goal of making it big, you have to understand buyers and how psychologically can drive people towards making a purchase today.

We are going to learn why people make certain decisions.

The left-digit effect

One of the most common marketing tactics that we have all seen before has a name, the left-digit effect. The last time you went to the store and purchased something because it was only 19 dollars and 99 cents and not 20 dollars, you experienced the left-digit effect.

Humans have an odd habit of focusing on the left digits of the price.

The Baader-Meinhof phenomenon

Have you ever had a friend or relative recommend a brand or product, only for you to suddenly see it all over your town or the internet?

The Baader-Meinhof phenomenon also goes by the name the ‘Frequency illusion’. It affects around 1 in 1000 people, however stronger imagery and powerful words/phrases can increase the odds.

The truth is, they may have seen the brand multiple times but they brushed it off.

Social interaction with someone who had a good (or bad) experience with the product makes the person who heard the story more likely to recognize the brand in their day to day lives.

The social reinforcement in combination with the ‘Frequency illusion’ makes it extremely likely that you can increase sales by putting your product out for customers to see via your social marketing efforts or ads.

Fear of missing out (FOMO)

The fear of missing out (FOMO) is an extremely common trend that occurs when people see a special offer or value that they would like. The FOMO is particularly bad on social media, as 56 percent of people reportedly deal with this phenomena.

Think about the last time you went to a store and found something that was 25, 50 or 75 percent off. You likely jumped on the purchase because you wanted to get a good deal. Your customers feel the same way. They want a good deal, and your marketing strategy can help you bring in more customers through FOMO.

Some of the most common ways to draw in new customers are by offering ‘first-time shopper’ coupons. This will encourage customers to give your brand a chance, which will lead to lifelong customers.

You could also offer customers who sign up for your email list exclusive coupons.

Special offers with your lead list are a dual function.

It gives you a chance to target your audience through lead-building and increases your sales through customer curiosity and FOMO.

Create a decoy

In marketing, it may seem odd to create a decoy product, but as it turns out, it’s very effective. The decoy effect occurs when a business owner wants a customer to purchase a larger or more expensive version of a product, so they throw in a third option to make the most expensive option seem like the logical choice.

 

Why Am I Not Making Sales with Shopify?

Why Am I Not Making Sales with Shopify

Why Am I Not Making Sales with Shopify?

 

Starting a new business online can be intimidating—and one of the most disheartening challenges you can run into is when you’ve done your research, poured days and weeks of work into your online store, and you’re still not seeing the traffic or the sales that you’d like.

Don’t give up.

There’s no one secret to creating a successful business, but we have a ton of fantastic resources to share. Not only that, but this community is an incredible place to reach out for advice and feedback on your store. We couldn’t be more proud of the incredible merchants and partners that do so much to support each other.

In this post, we’ll discuss some of the things that you can do to get traffic flowing to your store, and to help encourage customers to buy once they’re on your site!  

Don’t Neglect the Basics

Setting up shop online for the first time is exciting, particularly when you’ve got a business that you’re passionate about.  That can make it tempting to skip some steps as you’re getting set up, but before you open, you’ll want to make totally sure that your site is ready.

We have a great checklist to help you make sure all the t’s are crossed and the i’s dotted, but in particular it’s a good idea to pay close attention to a few key details:

  • Run some test transactions to make sure your tax settings are accurate, your shipping rates are working as intended, and that your payment provider is set up correctly.

  • Give some thought to the theme you’re using.  If you’re not sure what you’re looking for in a theme,  and you can easily preview themes without replacing the one you’ve published in your storefront.

  • Get lots of feedback. Your setup will seem totally logical to you, since you created it, but that’s not always the case when a visitor comes to your store for the first time. Reach out to family and friends, and find out if there’s any difficulty getting to the products they want to see. 

  • Customer trust is incredibly important.  Sadly, some have had bad experiences ordering online, so you want to do all you can to make sure your customers feel that they can trust you:

    • Make sure that you have a Contact and and an About Us page, with ways for your customers to reach out with any questions or concerns, as well as links to social media accounts – the more ways people can reach out to you, the better.

    • Ensure that your store’s policies are easy to find, and include everything your customers will need to know.

    • Consider adding security or trust badges to your site 

Get More Traffic

If you’ve tested everything, made sure that your site is well designed, but you’re not seeing visitors in your site, it’s a good idea to give some thought to your marketing and SEO.  These are rich subjects, but here are a few things to check out as you get started:

  • One of the best things you can do to improve your shop’s visibility is submitting your sitemap to Google, to make sure that your shop is getting listed in their search results.  Check out our guide on submitting your sitemap.

  • We’ve got a fantastic overview on improving your SEO

  • Apps can be a great value-add as you’re working to promote your shop. The marketing section of our app store has apps for referral and loyalty programs, coupon popups, email campaign tools, and more.

 

Improve Your Conversions

On the other hand if you’re seeing a good amount of traffic but it’s not translating into sales, it may indicate there’s something about your site that’s not convincing customers to go through with a purchase.  Exactly what that is can vary from store to store, but customer bounce can usually be traced back to one of three issues:

  • Ease of use is a big factor in making sure that your customers go through the checkout process.  Make sure that your “add to cart” button is prominent and easy to find, and that your collections and menus are organized logically—our blog post on common conversion killers goes into this in lots more detail.

  • If your site isn’t aesthetically pleasing, it’s more difficult to convince your customers that you’re worth buying from.  We have a fantastic guide that talks about this in fine detail.Try to get your product images as high quality as possible, and make sure that your writing is evocative and free of typos or grammatical errors.

  • It’s important to give some thought to your pricing strategy. Simply setting your prices as low as you can while still making a profit can actually devalue your brand!  These tips can help you create an effective pricing strategy for your business, and keeping the benefits of psychological pricing in mind can reap remarkable benefits.

Analytics tools are helpful in tracking down which of these issues might be affecting your store.  Google Analytics is invaluable for tracking your customer’s behaviour as they navigate through your store, and there are apps available that can graphically map the actions taken on your website for you.

 

Why businesses in 2018 need to have a mobile application

Why businesses in 2018 need to have a mobile application

Why businesses in 2018 need to have a mobile application

 

If you are running a business and your business still does not have a mobile app then you need to get one fast. Nowadays having an online presence through website is no longer sufficient, as online activity continues to shift to mobile devices. That means smartphone apps have become highly important marketing tool for small as well as large businesses. Usage of smartphones has been increasing rapidly over last few years. It has reached such a high level that now nearly 3/4th of people in US check their mobile phones at least once per hour and almost 90% i.e most of that time is now spent on mobile apps. Study says, Americans now spend more time on using the mobile phones than watching television which is a significant change for marketers and businesses.
                                                                                                                                                       
Now more businesses look to hire mobile developers to develop their mobile app as this rapid rise in mobile phone usage leads to the mobile app becoming an important marketing tool for companies of all sizes. Mobile apps increase engagement with the customers. They encourage repeat visits and allow many types of online transactions including the usage of loyalty cards, push notifications  and e-commerce transactions.

Hence mobile apps enhance sales and build good relationship with your customers. Smartphone apps build brands as customers can recognize your app icon among many others. Now we will discuss about top reasons why your business needs a mobile app.
 

  • Increase Visibility to Clients at All Times:  You ask any Mobile Application Developer and they can tell you how much they are in demand. In US, the time spent by an average person on mobile phone daily is 2 hours. The number of people who are using smartphones worldwide has already crossed 1 billion mark. Hence this trend by which people these days spend more time on mobile phones than on PCs is good thing for businesses. You just have to change your marketing plan to match this new trend. If your business has a mobile app then your business will be available and visible to so many people around the world. They will see your image, name and logo all the time whenever they will open their mobile phone and see your app in the mobile while scrolling. There will also be high chances of reading of your notifications which are sent by you through the app. If you have products or services, you can use your mobile app to sell them as users can buy them from the comfort of their home or offices using mobile apps. Hence having a mobile app will not only increase visibility but it will also boost your business.

 

  • Provide Value to Your Customers: If you have a loyalty program then you can make it digital by using a mobile app. You can send the appropriate messages to their smartphones as more people are now using their smartphones than ever before. Customers are always interested in valuable products and services. A mobile app can bring them more closer to your business. When clients are near your area then you can send notifications inviting them to your store’s physical location and offer them special offers and discounts. You can also send a thank you notification to your customers after they make a purchase.

 

  • Build Brand Recognition:  If you go for Mobile App Development to build your app then it will also build your brand. Whether your business is new or old one, you can enhance its brand recognition using a mobile app. You just have to create an app having all the required features and it will be liked by your customers. You have to find ways to make your clients to get more involve in your app. More they will interact with the app, more they will like your products and services offered via the mobile apps. A famous rule in advertising says that if the customers see the brand more than 20 times then it is highly noticed. The users can also share your communication with their friends as they want to inform their friends about a great service or product which they have liked. research says referrals and getting new clients by this way are the most valuable marketing strategies in the market.

 

  • Increase Customer Engagement:  Most of the clients look for ways to reach the business which sells a product or service which they like. If you are not reachable then you will lose the customers. A mobile app is available all the time. You can also create a help desk in the mobile app where people can post their queries, comments and issues. If you can make arrangements to reply to all of their messages then your customer engagement will be appreciated greatly. You should also make the booking or ordering process simple and secure as people don’t like lengthy process.

 

  • Get Ahead Of Your Competitors:  There is no denying the fact that a mobile app can help you in getting ahead of your competitors in the market if you really take full advantage of this highly effective communication and marketing tool. If you start and launch your app now then by the time your competitors will realize the benefit of having a mobile app, you will be dominating the market by grabbing huge market share. Using your mobile app, your clients will be able to see your products and services by just a tap of a button. You can get more benefits from mobile apps as they are fast, easy and simple to use. These benefits can easily increase the customer engagement and loyalty.

 
Conclusion:
We have just discussed the top reasons why your business needs a mobile app in 2018. In coming years, it will become even more important. You should start with an attractive, highly feature rich and functional mobile app. After attracting new customers, make them realize that it will be highly beneficial for them to download and use your app in their mobile devices. Use the app to create more opportunities for the customers. Also create more engagement by getting user reviews and interactions. Slowly your brand loyalty will be built. After that you can even reach to deliver personalized shopping experience to your mobile app users. Looking at so many benefits, developing a mobile app for any business is the most important step which they can take now in 2018. Not only it will attract more potential customers, make your customers loyal, build your brand but it will also be the most valued asset your business has. It will make a strong bond with your customers and will lead to huge sales of your products and services through the mobile app.

The ideal shopping cart page

The ideal shopping cart page Prime Promo Ecommerce WooCommerce

The ideal shopping cart page

What is the purpose of the shopping cart page? 

It’s the last stage before customers enter the checkout. 

  • Confirming the contents of the cart and the total cost.
  • Answering any questions customers have before they progress to checkout.
  • Increasing basket value with relevant cross-selling.
  • An opportunity to modify the contents of shopping bags.

Some customers will have no need to review details – perhaps they’re confident that they’ve added everything correctly, maybe they’re in a hurry.

The PayPal button will be familiar to users.

Unexpected shipping costs were the number one reason given for checkout abandonment.

Though some retailers leave voucher/promotional code entry until almost the last step of checkout most customers will be expecting to enter codes sooner.

They will want to know if the code works successfully, and the total price after the discount has been applied.

Add logos which back up checkout security: Norton Secure, Verisign etc.

Summarising available payment options helps reassure people that their preferred method is available.

The ideal shopping cart page display clear contact details provides an option for customers to ask any questions and for the retailer to deal with last minute doubts.

A clear phone number, as shown below, is one way. Live chat is another good option for immediate contact.

If you offer free delivery for orders of a certain size, then it’s good to promote it .

People may add things by accident or change their mind. Let them edit basket contents easily on the basket page.

Subscription commerce wins

Subscription commerce wins Prime Promo Webdesign Ecommerce

Subscription commerce wins

 

“The influence of subscription commerce is so large that it’s forcing even the largest corporations to follow suit,” say Retention Science in their latest infographic.

Now that the subscription industry is expanding under the influence of better funding, Retention Science wanted to examine where subscription companies are excelling and where they can improve in order to avoid the same fate as flash sale sites – analysing information across flash sale, subscription and standard retail.

Subscription commerce wins

 

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